CUSTOMER SERVICE


How can we help you?

When you shop with People Tree, we promise to provide you with beautiful, unique, fashionable clothes made by hand out of sustainable materials. Everything we make is good for people and the planet. We want you to look good and feel good knowing your purchase has made a difference.

People Tree values our customers. We appreciate the trust you place in us when you purchase our products. We want you to feel happy with every aspect of our service. If you have any questions or concerns or there is anything we can do to help you, please contact our friendly Customer Service team.

CONTACT US

If you have a product question or need help with an online order please send us an email or give us a call. The fastest way to submit comments about your online shopping experience is to use the red Feedback button, which is on the right side of your screen. We're always happy to hear from our customers and we welcome your feedback about what we can do to improve your experience shopping with People Tree.

TELEPHONE
  • Call: 0845 450 4595 or 020 7042 8900
  • Office hours are 9:30 am to 5:00 pm Monday to Friday. We are closed on weekends and on bank holidays.
  • To reach us outside normal business hours, leave a voicemail message and we will return your call or alternatively, send us an email.
EMAIL
ADDRESS

We are located at People Tree Ltd, The Rag Factory, 16-18  Heneage Street, London E1 5LJ.

CONNECT WITH US

While we make an effort to reply to Customer Service inquiries on social media, the best way to reach us is by email or phone.

If you are looking for a career or internship in ethical fashion, if you are a blogger or a journalist, or if you are a stockist interested in selling People Tree, see how you can get involved here.

NEED HELP?

Use the links on the left to find answers to common questions and information about our customer service policies. We hope you find this information helpful.