Customer Service

How can we help you?

When you shop with People Tree, we promise to provide you with beautiful, unique, fashionable clothes made by hand out of sustainable materials. Everything we make is good for people and the planet. We want you to look good and feel good knowing your purchase has made a difference.

People Tree values our customers. We appreciate the trust you place in us when you purchase our products. We want you to feel happy with every aspect of our service. If you have any questions or concerns or there is anything we can do to help you, please contact our friendly Customer Service team.

Contact Us

Due to COVID-19, the People Tree team are continuing to work from home. For this reason and an increase in customer enquiries, we have decided to make customer service email only which means for the time-being we will not be accepting phone calls. This is temporary change and we will be providing the same high level of customer care over our email channel. Please do not hesitate to get in touch with and questions or queries and we’d be more than happy to help. Our email address is We aim to get back to you within 2-3 working days (Mon-Fri).



We are located at People Tree Ltd, Studio 112b, Netil House, 1 Westgate St, Hackney, London E8 3RL

Connect With Us

While we make an effort to reply to Customer Service inquiries on social media, the best way to reach us is by email or phone.